Terms and Conditions – Vermillion Bloom

Welcome to Vermillion Bloom. These Terms and Conditions outline the rules and regulations for the use of our website and services, located at 10 Anson Road, International Plaza, Unit 01-18, Singapore, Singapore, 079903. By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Vermillion Bloom’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

• "Our Service" refers to the bespoke floral arrangements, event floral styling, corporate floral subscriptions, flower delivery services, and botanical art workshops provided by Vermillion Bloom.

• "User," "You," and "Your" refer to you, the person accessing this website and accepting the Company’s terms and conditions.

• "Company," "Ourselves," "We," "Our," and "Us" refer to Vermillion Bloom.

• "Website" refers to our online platform accessible for information and services.

2. Services Provided

Vermillion Bloom offers a range of expertise in floral design and retail, including:

• Bespoke floral arrangements crafted to individual preferences.
• Professional floral styling for events of all scales.
• Customized corporate floral subscription services.
• Reliable local flower delivery services.
• Engaging botanical art workshops.

3. Orders and Payments

When placing an order for floral arrangements, event styling, or workshop bookings, you agree to provide current, complete, and accurate purchase and account information. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order.

Payment must be received in full before an order is confirmed and processed. For larger projects or event styling, a deposit may be required, with the balance due closer to the event date, as specified in your individual contract.

4. Delivery Services

Our flower delivery services are available within specified areas. Delivery times are estimates and cannot be guaranteed due to unforeseen circumstances such as traffic or weather conditions. It is your responsibility to ensure that the recipient’s address is accurate and that someone is available to receive the delivery. Redelivery attempts may incur additional charges.

Due to the perishable nature of our products, we are not responsible for deliveries that cannot be completed due to incorrect recipient information or if the recipient is unavailable to accept the delivery, leading to the deterioration of the product.

5. Cancellation and Refunds

• For standard floral arrangements and subscriptions, cancellations made at least 24 hours prior to the scheduled delivery or workshop date may be eligible for a full refund or store credit.

• Cancellations or changes made within 24 hours of the scheduled delivery or workshop may not be eligible for a refund due to the perishable nature of materials and preparation involved.

• For event floral styling, specific cancellation policies will be outlined in your event contract. Generally, deposits are non-refundable after a certain period, and full payment may be required for cancellations closer to the event date.

• In the unlikely event of product dissatisfaction, please contact us within 24 hours of receipt with photographic evidence. We will assess each case individually and may offer a replacement or store credit at our discretion.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and the compilation thereof, and any software used on the site, is the property of Vermillion Bloom or its suppliers and protected by copyright and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

7. Limitation of Liability

Vermillion Bloom shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or the inability to use our services, or for the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service, or unauthorized access to or alteration of your transmissions or data, or statements or conduct of any third party on the service.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vermillion Bloom, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and costs (including, but not limited to, legal fees) arising from your use of our website or services, your breach of these Terms and Conditions, or your infringement of any intellectual property or other right of any person or entity.

9. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Singapore.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Vermillion Bloom

10 Anson Road,

International Plaza, Unit 01-18,

Singapore, Singapore, 079903

Phone: +65 6789 1234